Terms & Conditions
Effective Date: October 2021
Please read these Terms and Conditions (“Terms”) carefully before using Rooftop App (“the App”). These Terms constitute a legal agreement between you (“User,” “Artist,” or “Art Lover”) and Rooftop App (“we,” “us,” or “our”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the App.
Description of the App
1.1 Rooftop App is an online platform designed for artists and art lovers to connect, learn, and showcase Indian traditional art forms. The App provides various features, including but not limited to:
1.2 Access to educational resources, tutorials, and classes on Indian traditional art forms.
Opportunities for artists to showcase their artwork and gain exposure.
1.3 Interactions between artists and art lovers through community forums and messaging.
Features that facilitate learning, collaboration, and networking within the art community.
1.4 The users can register for maestro courses, subscription plans, and workshops, share their artwork on the community section, play daily quizzes, and gain insights into the art forms through Inspire Me and Art Wiki section.
1.5 The users can showcase their artwork in the community section. While sharing artwork, they are required to add relevant descriptions, tags, categories, and art form names.
1.6 Art lovers can book one-on-one sessions with master artists when they register for the course. The community section allows them to like the artwork of other art lovers.
User Eligibility
2.1 Artists: To use the App as an artist, you must be at least 18 years old or have the consent of a parent or legal guardian. By using the App as an artist, you represent and warrant that you have the necessary skills, knowledge, and experience in Indian traditional art forms to provide accurate and reliable information.
2.2 Art Lovers: To use the App as an art lover, you must be at least 18 years old or have the consent of a parent or legal guardian.
Account Registration
3.1 User Accounts: To register an account on the app, users typically need to provide certain information, such as a valid email address, username, and password, gender, interests, birth date, location, and contact number.
3.2 Account suspension or termination:
Actions that may result in the suspension or termination of an account can include violations of the app’s terms of service, community guidelines, or content policies.
Examples of actions that may lead to account suspension or termination can include:
- Posting or sharing inappropriate, offensive, or illegal content.
- Engaging in harassment, bullying, or discriminatory behaviour towards other users.
- Violating intellectual property rights by using copyrighted materials without proper authorization.
- Engaging in fraudulent or deceptive activities, such as spamming, phishing, or impersonation.
- Breaching the app’s security measures or attempting unauthorized access to other users’ accounts or personal information.
- Any other actions that are deemed to violate the app’s policies or that may harm the app’s community or reputation.
3.3 Appeals and enforcement:
Users who believe their account has been wrongly suspended or terminated may have the opportunity to submit an appeal or contact the platform’s support team for further clarification.
Enforcement of account suspensions or terminations is carried out by the platform’s moderation teams. The platform will follow its policies and guidelines when making decisions about account status.
User Obligations and Conduct
4.1 As an artist or art lover using the App, there are certain responsibilities and obligations that you should be aware of.
4.2 Comply with Terms of Service: It is important to thoroughly read and understand the Terms of Service or User Agreement provided by the App. Abiding by these terms and conditions is essential to ensure a smooth and respectful experience for all users.
4.3 Respect Copyright and Intellectual Property: As an artist or art lover, you should respect the copyright and intellectual property rights of others. When sharing or using artwork on the App, ensure that you have the necessary permissions or rights to do so, and give proper credit to the original creators.
4.4 Provide Accurate Information: When creating your profile or submitting content on the App, it is important to provide accurate and truthful information. This includes details about your artwork, descriptions, or any other relevant information required by the App.
4.5 Engage in Ethical Conduct: Maintain ethical conduct while using the App, including refraining from engaging in any form of harassment, discrimination, or illegal activities. Treat other users with respect and be mindful of your interactions with them.
4.6 Protect Personal Information: Safeguard your personal information and respect the privacy of others. Do not share sensitive personal details, such as financial information, passwords, or private contact information, unless it is necessary and done securely according to the App’s guidelines.
4.7 Follow Community Guidelines: Familiarize yourself with the App’s community guidelines and follow them to ensure a positive and inclusive environment for all users. These guidelines may include rules regarding appropriate content, behaviour, or interactions within the App’s community.
4.8 Provide Feedback and Report Issues: If you encounter any issues, bugs, or inappropriate behaviour on the App, report them to the appropriate channels provided by the platform. Additionally, providing constructive feedback can help the App improve its services and enhance the user experience.
4.9 Remember that the specific responsibilities and obligations may change depending on the App and its features. Reviewing and complying with the guidelines and terms set forth by the App’s administrators to foster a healthy and respectful artistic community is crucial.
User-Generated Content
- We have a dedicated team to review content and remove flagged or inappropriate content. Our goal is to maintain a safe and respectful environment for users.
- Reporting and removing inappropriate content:
- Users can send a message or email to report inappropriate content. When users report content, the platform’s moderation team or automated systems review the reports and take appropriate action. This can include removing the content, issuing warnings or penalties to the responsible user, or escalating severe cases to legal authorities, if necessary.
- The response time for content removal can vary depending on the platform’s resources and policies. Generally, we strive to address reports promptly while ensuring thorough review processes.
5.1 License Grant: By submitting or uploading any content to the App, including artwork, tutorials, comments, or messages, you grant Rooftop App a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display the content to operate and promote the App.
5.2 Content Responsibility: You are solely responsible for the content you submit to the App. You represent and warrant that you have all necessary rights and permissions to grant the license mentioned in Section 5.1. Rooftop App reserves the right to remove or modify any user-generated content that violates these Terms or is deemed inappropriate.
5.3 Prohibited Content: We prohibit content that is illegal, promotes violence, or incites hatred, discrimination, or harm towards individuals or groups based on factors such as race, religion, ethnicity, gender, or sexual orientation.
5.4 Intellectual Property: Content that infringes upon intellectual property rights, such as unauthorized copying or distribution of copyrighted material, is prohibited.
5.5 Offensive or Inappropriate Content: Content that is sexually explicit, pornographic, excessively violent, or contains hate speech, harassment, or explicit language is prohibited.
5.6 Privacy and Personal Information: Sharing or requesting personal information without consent, doxing (revealing private or identifying information about others), or engaging in stalking behavior is prohibited.
5.7 Spam and Misinformation: Sharing misleading information, or content that aims to deceive or defraud users.
5.8 Safety and Illegal Activities: Content that encourages or promotes illegal activities, self-harm, suicide, drug abuse, or dangerous behavior is prohibited.
Copyrighted Materials or Intellectual Property
Yes, our platform has restrictions on using copyrighted materials or intellectual property without proper authorization. These restrictions are in place to respect the rights of creators and to comply with copyright laws. Here are some common practices you should follow:
6.1 Permission and Licensing: Our app often require users to have the necessary permissions or licenses to use copyrighted materials or intellectual property. This can include obtaining explicit consent from the rights holder or acquiring licenses for specific uses.
6.2 User Responsibilities: Users are typically responsible for ensuring that the content they upload or share on the platform does not infringe upon the rights of others. This includes obtaining appropriate permissions, attributing sources correctly, and complying with any usage restrictions imposed by copyright holders.
6.3 Reporting Copyright Infringement: If you come across copyrighted materials being used without proper authorization, you can report it to us, and we will take appropriate action, such as removing the infringing content or issuing warnings to the responsible user.
6.4 By adhering to these guidelines, you can help create a respectful and legally compliant environment for content sharing and creation.
Dispute Resolution
7.1 Internal Dispute Resolution: We encourage users to first attempt to resolve disputes directly with the team. This can involve communication through private messaging or other designated channels within the app.
7.2 Reporting and Moderation: If users encounter a dispute or inappropriate behaviour, they are encouraged to report the issue to the platform’s moderation team. The platform may review the reported dispute and take appropriate action, such as warning or penalizing the involved users or providing mediation between the parties.
7.3 Mediation or Arbitration: In some cases, we may offer mediation or arbitration services to help resolve disputes. This can involve the platform providing a neutral third party to facilitate communication and assist in resolving.
7.4 Legal Recourse: If a dispute cannot be resolved through internal mechanisms or the platform’s mediation process, users have the option to pursue legal recourse independently. This could involve engaging legal professionals or following applicable legal procedures outside the app’s framework.
Modification of Terms
8.1 Notification of Changes: When significant changes are made to the terms and conditions, we notify users of these updates. This can be done through various means such as email, in-app notifications, or a dedicated section within the app where users can review and acknowledge the changes.
8.2 Review and Acceptance: Users may be required to review and accept the updated terms and conditions before being able to continue using the app. This ensures that users are aware of the changes and agree to the revised terms.
8.3 Continued Use as Acceptance: In some cases, the app may state that continued use of the app after the effective date of the updated terms and conditions constitutes acceptance of those changes. This implies that users are bound by the modified terms if they choose to keep using the app.
8.4 Accessible Documentation: The app typically records previous versions of the terms and conditions, allowing users to reference and compare past and current versions if needed. This ensures transparency and provides clarity on the evolution of the terms and conditions.
8.5 It’s important for users to regularly review the terms and conditions of the app to stay informed about any updates or modifications. By doing so, users can understand their rights, obligations, and any changes that may affect their use of the app.
Disclaimers Regarding the Content or Services’ Accuracy, Availability, or Reliability
9.1 Content Accuracy: The app does not guarantee the accuracy, completeness, or reliability of the content provided by users or third parties. Users are encouraged to independently verify the information and rely on their judgment when using such content.
9.2 Service Availability: The app does not guarantee uninterrupted or error-free access to its services. Certain factors such as technical issues, maintenance, or external circumstances may impact the availability or functionality of the app.
9.3 Third-Party Services and Content: The app may include or integrate with third-party services or content. The app is not responsible for the actions, accuracy, availability, or reliability of such third-party services or content.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms or the App, please contact us at +91-7506060980 or email us at connect@rooftopapp.com.
10.1 Customer Support: The Rooftop App has a dedicated customer support team that users can contact for assistance or inquiries. Users can send an email or message available on the Rooftop website.
10.2 Help Center or FAQ: The app has a comprehensive help centre where users can find answers to commonly asked questions regarding the app, including inquiries about terms and conditions. This resource may guide various aspects of app usage and address user concerns.
10.3 Contact Form: The app has a contact form available on its website, allowing users to submit their questions or concerns directly. This form collects the user’s contact information and their message, which is then forwarded to the appropriate support team for response.
10.4 Social Media Channels: The users can reach out with their questions or concerns through official social media accounts. This can be through private messages or comments on relevant posts.
It’s advisable to explore the Rooftop App’s website, help centre, or contact section to find the specific contact information or support channels available. These channels will provide users with the most accurate and up-to-date methods of reaching out with any questions or concerns they may have about the terms and conditions or the app itself.